A clearer stay, from arrival to checkout.
Keep your hotel’s information and services together. Guests browse your content and send requests from their phone; your team confirms availability.
Hotels · Resorts · Lodges · Boutique Properties
TAP by PrintPlast
Digital guest directory for hotels
Your hotel. One tap away. Hotel information, WiFi details, menus and service requests in one branded guest page. Open it by NFC or QR code, without downloading an app.
By the key card manufacturer trusted by 250+ luxury properties since 1989
Fictional hotel, real product workflow. Try a guest request and handle it from the service desk. No account required.
One place for your team to respond.
Manage guest requests, update their status and maintain your property’s content from a private hotel workspace.
Five guest languages. Your approved content.
The guest interface supports English, German, French, Italian and Spanish. Maintain the corresponding hotel content in your workspace.
EN / DE / FR / IT / ES
Use Cases
One Card. Ten Touchpoints.
TAP by PrintPlast
What Is a Hotel Digital Guest Experience?
A hotel digital guest experience is every digital touchpoint a guest has with your property during their stay — from finding the WiFi and browsing the spa menu to ordering room service and leaving a review. Most hotels still scatter these across printed directories, QR-code stickers, and apps nobody installs. A digital guest experience platform brings them together in one place guests actually use.
With a suitable card configuration, TAP adds digital guest services without new front-desk hardware or lock replacement. PrintPlast checks the credential against your specified lock system before rollout. We have manufactured hotel key cards since 1989 for more than 250 luxury properties worldwide.
How It WorksQuestions
Frequently Asked Questions
How is TAP different from a hotel app?
Unlike a hotel app, TAP does not require an app download or login to open the guest page. Guests tap a configured NFC room key with a compatible phone and the page opens in their browser, with content in supported languages. Phone compatibility and card configuration are checked before rollout.
Does TAP work with our existing locks and key cards?
Compatibility depends on your specified lock system, encoder and card configuration. A suitable dual-chip card can combine the room-access credential with a phone-readable NFC chip. PrintPlast validates finished samples before rollout and confirms whether your existing cards, hardware and check-in workflow can be retained.
Which phones can read the card?
Compatible iPhone and Android models with NFC can open a configured TAP card in their browser without an app download. Support depends on the phone model, operating system, NFC settings and card configuration. We check the intended setup before rollout.
Already a PrintPlast Customer?
Your key cards can do more
Eligible PrintPlast hotel key cards can be configured for NFC guest services. We check the card configuration, phone support and specified lock system before rollout. Where the existing card supports this setup, no new front-desk hardware or lock replacement is required.
Ask About UpgradingTAP by PrintPlast
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